利用規約

■Terms of Service

Overview

This website (“the Site”) provides customers with a curated shopping experience (the “Service”). The Site is hosted and powered by Shopify, which enables us to provide our Service.

These Terms of Service, together with all policies referenced herein (collectively, the “Terms”), explain your rights and obligations when using our Service. Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy [https://japantraditionconcierge.com/policies/privacy-policy]. If you do not agree with any part of these Terms or the Privacy Policy, please do not access or use the Service.

Section 1 – Access and Account

By agreeing to these Terms, you represent that you are of legal age in your state or region of residence, and if you are allowing a minor dependent to use this Service through your device, you consent to such use and accept responsibility for their actions.

When using our Service (including accessing or browsing our online store, or purchasing products or services offered by us), you may be required to provide certain information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not transfer, sell, assign, or license your account to any other party.

Section 2 – Our Products

We make every effort to accurately describe our products and services on the Site. However, depending on your device’s display settings and configuration, the colors and appearance of products shown may differ from the actual items received.

We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or match the images displayed on the Site. Product descriptions and availability are subject to change without notice at our discretion. We reserve the right to discontinue any product at any time and may, at our discretion, limit the quantities of products offered to any individual, region, or jurisdiction.

Section 3 – Orders

Placing an order constitutes an offer to purchase. We reserve the right, in its sole discretion, to accept or decline any order for any reason. An order is not considered accepted until we confirm acceptance.

Before order confirmation, your payment must be received and processed. Please review all order details carefully before submitting. Once your order is accepted, cancellations may not be accommodated. If we refuse, modify, or cancel your order, we will make reasonable efforts to notify you via the email, billing address, and/or phone number provided at the time of purchase.

Returns or reshipments of purchased items will only be processed in accordance with our Shipping Policy［https://japantraditionconcierge.com/policies/refund-policy］.

You represent and warrant that all purchases are intended for personal or household use only, and not for resale or export for commercial purposes.

Section 4 – Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price of a product or service will be as stated at the time of your order and reflected in the order confirmation email. Unless otherwise indicated, prices exclude taxes, shipping fees, handling fees, custom duties, or import charges.

Prices displayed on our online store may differ from those offered in physical stores or on third-party websites, or on other sales channels. We may offer promotions that affect pricing; such promotions are governed by specific terms, which will prevail in case of any inconsistency with these Terms.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions. You must promptly update your account and payment details, including your email address and credit card information, to ensure successful transactions and communications.

You represent and warrant that:
(i) all credit card information you provide is true, accurate, and complete;
(ii) you are authorized to use the card for purchases;
(iii) charges made by you will be honored by your card issuer; and
(iv) you will pay all applicable charges, including prices, shipping, handling, and taxes.

Section 5 – Shipping and Delivery

We are not responsible for any delays in shipping or delivery. Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs clearance, or other circumstances beyond our control. Once the product has been handed over to the carrier, ownership and risk of loss transfer to the customer.

Section 6 – Intellectual Property Rights

All content available through the Service—including trademarks, brands, text, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement—is owned by the Site or its affiliates or licensors, and is protected by applicable U.S. and international patent, copyright, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal and non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display or perform, republish, download, store, or transmit any content without our prior written consent.

Except as expressly stated in these Terms, nothing in this Agreement shall be construed as granting you any license or right under any patent, trademark, copyright, or other intellectual property rights of this website, Shopify, or any third party. Unauthorized use may violate applicable laws. All rights not expressly granted are reserved by the Site.

The name, logo, product and service names, designs, and slogans are trademarks of the Site, its affiliates or licensors. You may not use these trademarks without prior written permission. Shopify’s name, logo, and marks are trademarks of Shopify. Other names and logos that appear on the Service are the trademarks of their respective owners.

Section 7 – Third-Party Links

The Service may contain materials or hyperlinks leading to third-party websites or features. We are not responsible for examining or evaluating the content or accuracy of such materials or third-party websites. Accessing third-party content or sites is at your own risk.

We assume no liability for any harm or damage arising from your access to or use of third-party websites, products, services, resources, or contents available. Please review the applicable policies and practices of any third-party websites before engaging in any transaction. Any complaints, claims, or inquiries related to third-party offerings should be directed to the respective third party.

Section 8 – Relationship with Shopify

This Site is hosted and powered by Shopify to provide our Service. However, all purchases made through our store are between you and the Site directly. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and the Site, including any damages or injuries arising from purchased products or services.

You expressly release Shopify and its affiliates from all claims, liabilities, and damages arising out of or related to your purchases and interactions with the Site.

Section 9 – Privacy Policy

All personal information collected through the Service is governed by our Privacy Policy ([https://japantraditionconcierge.com/policies/privacy-policy]). Certain information may also be subject to Shopify’s Privacy Policy here. By using the Service, you acknowledge that you have read and understood these policies.

Since the Service is hosted by Shopify, Shopify may collect and process your personal data in connection with your use of the Service to provide and improve it. Information submitted through the Service may be shared or transferred to Shopify and third parties located outside your country of residence for the purpose of providing the Service.

For more details about how we, Shopify, and our partners use your personal data, please refer to our Privacy Policy ([https://japantraditionconcierge.com/policies/privacy-policy]).

Section 10 – Feedback

If you submit, upload, post, email, or otherwise share any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a worldwide, perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes. For example, we may use this license to operate, evaluate, improve, and promote our services, or to fulfill our obligations under these Terms of Service.

You represent and warrant that:

(i) you own or otherwise have the necessary rights to the Feedback;

(ii) you have disclosed any compensation or incentives received for submitting the Feedback; and

(iii) the Feedback complies with these Terms of Service.

We are under no obligation to treat Feedback as confidential, pay for it, or respond to it.

At our discretion, we reserve the right to monitor, edit, or remove Feedback that we consider illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise inappropriate, or that violates third-party rights or these Terms of Service. However, we are not required to do so.

You agree that your Feedback will not infringe the rights of others, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You also agree that your Feedback will not contain defamatory, illegal, abusive, or obscene content, nor any viruses or harmful code that could affect the Service or related websites. You must not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback. You are responsible for the accuracy and content of your Feedback. We assume no liability for any Feedback submitted by you or any third party.

Section 11 – Errors, Inaccuracies, and Omissions
Information on the Service may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, shipping fees, delivery times, stock availability, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or cancel orders (even after they are placed) if we find inaccuracies, without prior notice.

Section 12 – Prohibited Activities

You agree to use the Service only for lawful purposes. You must not, directly or indirectly, access or use the Service to:

(a) engage in any illegal or malicious activity;

(b) violate any international, federal, provincial, state, or local laws or regulations;

(d) harass, abuse, insult, defame, slander, intimidate, or otherwise harm our employees or other individuals;

(e) submit false or misleading information;

(f) send, receive, upload, download, or reuse material that does not comply with these Terms of Service;

(g) send or facilitate unsolicited advertising or promotional materials (including spam, chain letters, or similar solicitations);

(h) impersonate or attempt to impersonate any person or entity; or

(i) interfere with or restrict the use or enjoyment of the Service, or act in a way that we determine could cause harm or liability to the Service, our website, Shopify, or other users.

Additionally, you agree not to:

(a) upload or transmit viruses or harmful code that could affect the Service;

(b) copy, sell, resell, or exploit any portion of the Service;

(d) engage in spamming, phishing, pharming, pretexting, or web crawling or data scraping;

(e) bypass or interfere with security features of the Service or other websites.

If we determine you have violated these Terms, we may suspend, disable, or terminate your account without notice.

Section 13 – Termination

We may terminate this Agreement or your access to the Service (in whole or in part) at any time, at our sole discretion, without notice. You remain responsible for all outstanding payments due up to and including the termination date.

The following provisions will survive termination: Intellectual Property Rights, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.

Section 14 – Disclaimer of Warranties
All information provided through the Service is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of such information. Any reliance you place on it is at your own risk. We disclaim any liability arising from use of this information by you, other users, or third parties.

Unless explicitly stated, all products and services are provided “as is” and “as available,” without any representations, warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, durability, title, or non-infringement. We do not guarantee uninterrupted, timely, secure, or error-free access. Some jurisdictions may not allow exclusion or limitation of implied warranties or other guarantees, so certain disclaimers may not apply.

Section 15 – Limitation of Liability
To the maximum extent permitted by law, neither the website, nor our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, Shopify, or its affiliates, shall be liable for any damages arising from your use of the Service or products obtained through it.

This includes, but is not limited to, direct, indirect, incidental, punitive, special, or consequential damages (such as lost profits, revenue, savings, data, replacement costs, or similar losses), whether based on contract, tort (including negligence), strict liability, or any other theory.

We are not liable for errors, omissions, or any losses arising from content or products provided through the Service, even if we were aware of the potential for such damages.

Section 16 – Indemnification
You agree to indemnify, defend, and hold harmless the website, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all losses, damages, liabilities, or claims (including reasonable attorneys’ fees) arising from or relating to:
(1) your breach of these Terms of Service or any documents incorporated herein;
(2) any violation of applicable law or the rights of third parties;

(3) your access to or use of the Service.

We will notify you of any claim for which you are required to provide indemnification. Failure to provide prompt notice does not relieve you of your indemnification obligations, provided that such failure does not materially prejudice your ability to defend the claim.

We may, at our discretion, assume control of the defense and settlement of any such claim at your expense, including the selection of counsel. However, we will not settle any claim that imposes non-monetary obligations on you without your consent, which shall not be unreasonably withheld.

You agree to cooperate in the defense of any indemnified claim, including providing relevant materials or information as reasonably requested.

Section 17 – Severability
If any provision of these Terms of Service is found to be illegal, invalid, or unenforceable, such provision shall remain in effect to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such a determination shall not affect the validity or enforceability of the remaining provisions.

Section 18 – Waiver and Entire Agreement

The failure of the Company to exercise or enforce any right or provision of these Terms of Service shall not be construed as a waiver of such right or provision.

These Terms of Service, together with any policies or operational rules posted by the Company on the website or in connection with the Service, constitute the entire agreement and understanding between you and the Company and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, including previous versions of the Terms of Service.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafter.

Section 19 – Assignment

You may not assign, transfer any of your, or delegate any of your rights or obligations under this Agreement or these Terms of Service without our prior written consent. Any attempt to do so shall be void.

We may assign, transfer, or delegate our rights and obligations under these Terms of Service without your consent or notice.

Section 20 – Governing Law

These Terms of Service and any separate agreements regarding the services provided by our company shall be governed by and construed in accordance with the laws of Japan. You and this website agree to the exclusive jurisdiction and venue of the courts in Japan.

Section 21 – Headings

The headings used in this Agreement are for convenience only and shall not affect the interpretation or application of these Terms of Service.

Section 22 – Changes to the Terms of Service

The most current version of these Terms of Service is always available on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part or all these Terms of Service by posting the revised terms on our website. It is your responsibility to review the website periodically and be aware of any changes. We will provide notice of any material changes to these Terms in accordance with applicable law. Such changes shall take effect on the date specified in the notice. Your continued access to or use of the Service after the revised Terms are posted constitutes your acceptance of the changes.

Section 23 – Contact Information

If you have any questions regarding these Terms of Service, please contact us at support-nippon-specialities@timewitch.jp

Our contact information is as follows:

Timewitch Co., Ltd.

2-10-15 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan

03-4400-5431（JAPAN）

Section 24 – Information Based on the Act on Specified Commercial Transactions (Japan)

Seller: Timewitch Co., Ltd.

Representative: Takashi Okada, Representative Director

Address: Timewitch Co., Ltd., 2-10-15 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan

Phone: 03-4400-5431（JAPAN）

Email: support-nippon-specialities@timewitch.jp

Sales Price: As displayed on this website

Additional Charges: The total amount, including the product price and international shipping charges, is displayed in the rightmost column on this website.

Payment Method and Timing: